Frequently asked questions

You may use it as many time as you want within your subscription period.

The discount works for any services provided by ROOM29 such as photography and videography. Of course, terms and conditions applied.

Free "Photo with Frame" and "Free Photo Book" can be redeem once per photography service use. For example: John requested a photoshoot session with ROOM29, John can redeem ONE photo print with photo frame. If John requested to redeem for a photobook design and print, John may top up the cost for print.

You may redeem your free lifestyle photoshoot within your birthday month. You may redeem it when you having birthday party or you want a set of new profile portrait picture. Free lifestyle shoot is applicable for 2 hours shoot ONLY. Free lifestyle shoot is applicable within the area of Klang Valley, cost such as petrol, toll & accommodation (if any) will be incur IF the location is NOT WITHIN Klang Valley. You may bring your friends and families for the shoot, but do remember the shoot will last for 2 hours ONLY.

You may bring friends and families along, but the shoot is dedicated for you, you have to be present during the shoot.

Free snippet video may redeemable when you uses ROOM29 videography services.

Vendor Deals is basically like a free coupon for you. You may use it anytime & anywhere you are. Terms & conditions applied for each coupon.

No, there's no limit. If you feels like it, you may use 100 times in a day.

You may access Vendor Deals through top right corner of ROOM29 main page (www.room29.my) or through your personal login page under "My Account", you may find Vendor Deals link at the end of the page.

Yes you may, they must present the promo voucher upon redeem to the shop counter.

You can always reach out to us through email and WhatsApp. Andrew: +60126800956 Amir: +60126800956 Email: room29.co@gmail.com